Your information
Privacy Policy
Effective 29 September 2026
Ahaar is a Bangladesh food rescue platform. This policy explains the information the app and website use to connect food donors, volunteers and recipients. For privacy questions or requests, email [email protected].
Information we collect
- Account and profile: email address, chosen role, name and role-specific details such as kitchen or organisation name, service area, availability and distribution plan.
- Verification: documents and photos submitted to review a donor, volunteer or recipient profile, including a volunteer ID image where required.
- Food rescue activity: listing photos, food type, quantity, dietary details, pickup and safe-until times, requests, delivery status, confirmation photos and impact history.
- Location: addresses and coordinates you provide, location used to find nearby opportunities, and a volunteer's live location during an active delivery when permission is granted.
- Technical data: device and session identifiers, security and server logs, and notification state needed to run and protect the service.
How we use it
We use this information to sign you in, review profiles, show relevant listings and requests, match and coordinate pickups, display delivery progress, send service messages, record completed rescues, provide support and prevent misuse. We may use aggregated activity to understand the platform's impact.
Who can see it
Information needed for a rescue is shared with the donor, volunteer and recipient involved. That may include a name or organisation, food details, a pickup or drop-off location, and delivery progress. Ahaar administrators can review accounts, submitted documents and activity to operate and protect the platform. We use hosting and email service providers to run the service. We do not sell personal information.
Location and permissions
The app asks for location permission for nearby results and navigation. During an active delivery, a volunteer may share location in the background so the donor and recipient can track progress. You can change location permissions in your device settings, though some delivery features may stop working. Camera and file access are used only when you choose to upload photos or documents. App notifications alert you to relevant activity; an internet connection may be needed to receive updates.
Storage and security
Account and rescue information is stored on Ahaar's server. We use access controls, authenticated sessions and encrypted connections. No system can guarantee absolute security. We keep information while it is needed to operate the service, resolve disputes and meet applicable obligations; retention can differ by record type.
Your choices and requests
You may review or update profile details in the app where available. To request access or correction, email [email protected] from your account email. To request deletion of your account and associated data, follow our account deletion instructions. We may need to verify your identity and may retain records where required for security, operations or law.
Children and changes
Ahaar is intended for adults and organisations managing food rescue. If you believe a child has provided personal information, contact us. We may update this policy as the service changes and will post the updated date here.